Terms & Conditions

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Revision Policy

Depending on your package, revisions are provided. You can request unlimited revisions, with a 48-hour turnaround time.

Refund Policy / Money Back Guarantee

Upon approval of initial design concepts, deposited funds are non-refundable.However, Refund eligibility varies based on timeline and actions taken.

Refund Eligibility Criteria

Additionally, Requests before initial design delivery: Full refund minus 10% service fee. Requests within 48 hours: 66% refund minus 10% service fee.Additionally, requests between 48-120 hours: 33% refund minus 10% service fee. No refunds after 120 hours of delivery, except under certain circumstances.

Refund Exclusions

Furthermore, Hosting, website maintenance, and optimized marketing plans are non-refundable.However, No refunds after final files delivery or website deployment.

Claiming a Refund

However, Contact us via phone, live chat, or email to request a refund.However, Valid reasons must align with design brief and feedback.

Design Rights and Refunds

Upon refund approval, design rights transfer to us.However, Refunded designs are not for use; we share copyright information.

Quality Assurance and Satisfaction Guarantee

We adhere to your specifications for quality designs.Additionally, We revise until you’re 100% satisfied, depending on your package.

Domain and Hosting

Free domain and hosting are provided with website packages.However, Email accounts can be configured on third-party software.

Delivery Policy

Additionally,Design files are delivered to your account and via email within 5 to 7 days.Additionally, Rush delivery is available for an additional fee.

Record Maintenance

Additionally, We maintain records of finalized designs for future access upon request.

Customer Support

24-hour customer support is available to address your queries and concerns promptly.

Communication Policy

Correspondence is conducted through our domain email addresses or toll-free numbers mentioned on our website.

Access to Information

Additionally, Providing accurate information is essential for accessing our services.Additionally, Inaccurate information may result in account suspension.

PCI DSS Compliance

We are PCI DSS compliant and may keep credit card information on file for recurring services.

Unique Design Guarantee

All logos are created from scratch, ensuring uniqueness tailored to your requirements, impressing your clientele.